Refund and Returns Policy

At alko1mg.com, we aim to provide our consumers with an experience unlike any they have had before. As a reputable online medical store, we have the responsibility to address the health concerns of our buyers and be accessible to them in case of any medical difficulty. With our leading and reliable medications, we have taken exceptional care in promoting people’s health. Our goal is to bring hope to people’s lives by offering a wide range of pharmaceutical alternatives that can lead to a healthy and joyful life.

We always ensure that our clients receive high-quality products and address their health concerns without delay. If you receive incorrect products or damaged packages, you can request a refund, provided you meet the requirements specified by us. Once you complete the process and meet the criteria, you can request a refund, and our team will assist you accordingly.

Check out the requirements to qualify for a refund:

• Customers benefit from an unparalleled level of ease and satisfaction with our hassle-free refund policy when shopping online with us.
• If the product delivery takes more than 14–20 days, you may be eligible for a refund.
• A refund will be issued if the goods you received are past their use-by date.
• You can request a return if the items you ordered didn’t arrive in the correct quantity or differed from your order.
• If the products ordered are found to be flawed or broken, a partial refund may be issued proportionally to the number of defective pills.

Note: After deducting transport fees on both ends, the cost of used medication, and processing fees, the remaining balance will be refunded to you.

How Do I Ask for a Money Back?

To request a refund, simply click the “Refunds” link below or send us an email with your order notes. Please include your order number or reasons why you seek a refund in the email.